All Systems Operational

Uptime over the past 90 days. View historical uptime.
Chateau Operational
Chateau Mobile Services Operational
Chateau API Operational
Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 4, 2026

No incidents reported today.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Database performance issues
Resolved - The vast majority of database performance issues that been resolved. We will continue monitoring for any outliers.
Sep 28, 15:00 CDT
Monitoring - We have implemented a series of performance fixes for Chateau databases. We will continue to monitor the situation to make sure that performance returns to our high standard.
Sep 22, 08:21 CDT
Update - We are continuing to work on performance issues related to Chateau. Fixes have been rolled out and user should be seeing improvements to some areas of Chateau. We will continue to work to restore normal the system to normal operations.
Sep 19, 09:20 CDT
Identified - The issue has been identified and a partial fix is currently being rolled out. Our current recommendation is that you refrain from running reports or executing rules until the problem is fully resolved. We are working to resolve the issue as fast as possible and we appreciate your patience.
Sep 18, 09:46 CDT
Investigating - We are currently investigating this issue.
Sep 18, 07:42 CDT
Update - We are continuing to monitor for any further issues.
Sep 18, 02:28 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 02:28 CDT
Identified - We have identified some issues with the Chateau database performance when performing certain database actions. This is a result of the Thursday night release. The problem has been identified and a solution is being worked on.
Sep 17, 23:22 CDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

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